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The Smart Online Ordering Portal Integrated with ERPNext
Replace WhatsApp and phone orders with Smart Gate, the ordering app synced live with ERPNext. Cut errors and sell faster. Book a demo with Operion today.

Why Does Your Company Need Smart Gate?
Many companies rely on WhatsApp, phone calls, and manual orders, which leads to repeated errors, delayed fulfillment, and a poor customer experience.
Before Smart Gate
- Orders arrive through WhatsApp and phone calls
- Frequent order entry errors
- No real-time view of order status
- Hard to manage prices and offers
- Delayed order fulfillment and shipping
- Heavy pressure on the sales team
After Smart Gate
- Create orders directly from the app
- Instant sync with ERPNext
- Real-time order tracking and notifications
- Custom prices for each customer
- Faster fulfillment and fewer errors
- A better customer experience and higher sales
Save Time
Cut the time spent receiving and managing orders.
Fewer Errors
Eliminate manual entry and reduce operational errors.
Increase Sales
Let customers order anytime, from anywhere.
Full Control
Manage prices, customers, and territories directly from ERPNext.
Everything Your Customers Need on One Platform
Smart Gate is designed to deliver a fast, professional ordering experience with a direct link to ERPNext and full management of orders, customers, prices, and inventory.

Smart Product Catalog
Browse products, categories, and offers in an organized layout for quick access.
Order Management
Create, submit, and track orders in real time, with no manual back-and-forth.
Customer-Specific Pricing
Support for different price tiers and special offers for each customer or customer group.
Order Tracking
Instant notifications and full visibility into order status through delivery.
Customer Management
A personalized experience for each customer, with their data, prices, and order history.
Full ERPNext Integration
Instant sync of orders, customers, prices, and inventory with no manual intervention.
Full ERPNext Integration
Smart Gate works as a direct extension of your ERPNext system, keeping orders, customers, inventory, and prices in sync in real time with no manual intervention.
ERPNext
Data and Operations Hub
Orders
Customers
Inventory
Prices
Reports
Delivery
Smart Gate App
Real-Time Sync
Orders, inventory, and customers update instantly between the app and ERPNext.
A Single Source of Data
All data is managed in ERPNext for accuracy and no duplication.
Less Manual Work
No need to re-enter orders or update data by hand.
Full Operational Visibility
Track sales, customers, inventory, and reports from one platform.
The Customer Journey in Smart Gate
Smart Gate delivers a smooth, fast ordering experience from browsing products through fulfilling and tracking the order.

- 01
Browse Products
Customers browse products, categories, offers, and their own prices through an easy, fast interface.
- 02
Create the Order
Customers pick products and quantities and submit the order straight from the app.
- 03
Track Order Status
Customers get instant notifications and follow the order step by step through delivery.
- 04
Account and Past Orders
Customers can review past orders and reorder easily at any time.
- 05
Faster Ordering
Cut order creation time and improve sales team efficiency.
- 06
A Better Customer Experience
A professional interface that helps customers order easily from anywhere.
- 07
Full Transparency
Real-time order status with ongoing notifications.
Real Results for Your Business
Smart Gate helps companies improve operational efficiency, grow sales, and reduce errors by automating the entire order cycle.
Shorter Order Processing Time
Receive and fulfill orders faster than with traditional methods and manual orders.
Fewer Operational Errors
Eliminate order entry mistakes that come from phone calls and manual messages.
Order Intake
Let customers order any time, regardless of working hours.
ERPNext Sync
A complete link between the app and sales, inventory, customers, and prices.
Easier ordering increases purchase rates and repeat orders from customers.
Save Sales Team Time
Instead of taking orders by hand, your team can focus on growing the business.
Better Inventory Management
Show available quantities straight from ERPNext, updated in real time.
Better Customer Satisfaction
A fast, professional ordering experience with ongoing notifications and order tracking.
Invest Once and Get a More Efficient Sales Process Every Day
Smart Gate is more than an ordering app. It is a complete digital sales channel that runs around the clock, helping your company grow, improve the customer experience, and connect every process inside ERPNext.
Built for Many Industries
Whether you run a distribution company, a wholesale business, a factory, or a chain of stores, Smart Gate helps you receive and manage orders efficiently and connect them directly to ERPNext.
Distribution Companies
Manage customer and sales rep orders and track delivery and inventory in real time.
Wholesale
Let customers order directly, without calling or messaging on WhatsApp.
Manufacturers
Connect customers and distributors to inventory, production, and orders from one platform.
Pharmaceuticals and Medical Supplies
Manage customers, orders, and special prices for each customer professionally.
Food and Beverage
Manage recurring orders, offers, and prices, and track delivery.
Cosmetics
Showcase products and new offers and encourage reorders with ease.
Building Materials
Manage contractor and customer orders and see available quantities in real time.
Other Industries
Smart Gate can be customized to fit any commercial or industrial business.
Is Your Industry Not on the List?
The Operion team can customize Smart Gate to fit your company's needs and connect it fully with ERPNext.
Why Choose Operion to Implement Smart Gate?
We don't just deliver an app. We provide a complete solution that combines ERPNext, smart apps, and hands-on experience to make your digital transformation project a success.
Specialized ERPNext Expertise
The Operion team has broad experience implementing, customizing, and developing ERPNext across industries in the Middle East.
Full Integration
Smart Gate connects directly to ERPNext, inventory, sales, customers, and reports, with no separate solutions.
Fast Implementation
A clear methodology that speeds up launch, reduces risk, and delivers business value quickly.
A Dedicated Team
Consultants, developers, and technical support experts work with you through every phase of the project.
Customized to Your Needs
We can build custom features and connect other systems to match your business requirements.
Ongoing Support and Development
Technical support, updates, and continuous improvements to keep the system successful over the long term.
150+
10+
ERPNext
24/7
Ready to See How Smart Gate Can Grow Your Business?
Book a demo with the Operion team and see how Smart Gate can plug into ERPNext to simplify your operations and make your team more efficient.
Frequently Asked Questions
Smart Gate FAQ
Answers to the questions we hear most from companies that want to implement Smart Gate and connect it to ERPNext.
Smart Gate is designed to work seamlessly with ERPNext, and integration with other systems can be evaluated based on project requirements.
Yes. We can add new features, modify the app's screens, and connect it to any processes specific to your business.
Yes. The app can be delivered on Android and iOS, depending on project scope and publishing requirements.
Absolutely. Smart Gate supports special prices and different offers for each customer or customer group through ERPNext.
Yes. Quantities, prices, and products are pulled from ERPNext in real time to keep data accurate.
Yes. The app can run in multiple languages, such as Arabic and English, with more added as needed.
Implementation time depends on project size and the customizations required, and a clear timeline is set before work begins.
Yes. We provide technical support, updates, and continuous development to keep the system stable and deliver the best results.
Products Operion built on top of ERPNext
Apps our team built to extend ERPNext where your company needs it: on the phone, in the field, with your customers and on site.
Operion Theme for ERPNext 16
A new identity for a new eraA modern theme that turns ERPNext 16 into a polished Arabic-first workspace: glossy app tiles with live badges, a Morning Brief built on your real numbers, and full RTL and dark mode.
- A glossy apps screen
- Morning Brief
- A live home page
- Document flow

Smart Go
ERPNext in your pocketAn Android and iOS app for every ERPNext 16 user: approvals, notifications, attendance, self-service and any document, configured entirely inside ERPNext with no new app release.
- Approvals on the go
- Geofenced attendance
- Instant notifications
- Create any document
Smart Rack
Field sales that work offlineThe field-sales platform for ERPNext 16: van sales, pre-sales, delivery, collections and merchandising in an offline-first app, where every money or stock move ends as a standard ERPNext voucher.
- Van and pre-sales
- Proof of delivery
- Collections and cheques
- Promotions engine
Smart Gate
Your customers’ ordering gatewayA B2B ordering app for wholesale and distribution, built into ERPNext: product catalog, customer-specific prices and order tracking to delivery, with real-time sync of orders, customers, stock and prices.
- Smart catalog
- Order management
- Customer pricing
- Order tracking
Smart Buildex
Contracting management on ERPNextContracting management on ERPNext: tenders, BOQ, contracts, owner payment certificates, subcontracting, budgets and WIP valuation, with Egyptian and Saudi localization per company.
- Tenders and estimating
- Bill of quantities
- Contracts
- Payment certificates
Ready to switch to ERPNext?
See how ERPNext can make your business more efficient and cut costs, with Operion beside you from analysis to go-live and support.

