Privacy Policy and Data Protection

This privacy policy explains how we collect, use, store and protect information and data relating to users of the Operion website and its customers.

By using the website or any of our services, you agree to the practices described in this policy.

We may collect different types of data, including:

Name, email address and phone number.

Contact details and request forms.

Data related to your use of the website or services.

Technical data such as device type, browser and IP address.

System data linked to ERPNext services or technical support, when needed.

Data is used for operational and service purposes only, such as:

Running ERPNext services, technical support, training and hosting.

Improving website and service performance and the user experience.

Responding to inquiries and sending updates or important information.

Note: Operion does not sell customer data or share it for unauthorized marketing purposes.

The website may use cookies to improve the user experience and to analyze performance and statistics related to use of the website and services.

Improving site speed, performance and the browsing experience.

Remembering certain user settings and preferences.

Analyzing visits and usage behavior to improve our services.

Customer data is not shared with third parties except in the following necessary cases:

Providing technical or cloud services related to the project.

Complying with legal or regulatory requirements.

Obtaining the customer's explicit consent when required.

Operion takes appropriate technical and organizational measures to protect data from unauthorized access, loss or alteration.

Using secure, encrypted communication protocols.

Managing access permissions to systems and data.

Using backups and appropriate security policies.

Adhering to professional information-protection practices.

Data is retained only for as long as needed to provide the service or to meet legal or operational requirements.

Some data may be deleted or anonymized once its purpose has been fulfilled, or at the customer's request, where legally and operationally possible.

When providing ERPNext services, technical support or customizations, Operion may need access to some of the system's operational data.

Access is used only to carry out the agreed tasks.

System data is not shared with unauthorized parties.

Protection policies may vary depending on the hosting environment used.

When you register for courses or download learning materials, some user data may be collected for organizational and educational purposes.

Managing registrations and certificates.

Sending course updates or content.

Improving the training experience and communication with trainees.

Users and customers have the right to request review, update or correction of some of their data, as permitted by applicable laws and regulations.

Requesting correction of inaccurate information.

Asking how data is being used.

Operion may update this privacy policy from time to time to reflect technical, legal or operational developments.

Continued use of the website or services after updates are posted means you accept the latest version of the policy.

For any questions about the privacy policy or your data, you can reach us through the following official channels:

Website: www.operionss.com

WhatsApp: https://wa.me/201148838038

Email: info@operionss.com

Frequently Asked Questions