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About us · The Operion story

We build digital transformation with a smart vision for the future of business

At Operion (Operion for Smart Solutions) we believe digital transformation starts with truly understanding each organization. Since 2018 we have built complete ERP solutions on ERPNext that help companies work efficiently, adapt and grow with confidence.

  • Frappe Certified Partner
  • Frappe School certified team
AccountingStockHRSales & CRMManufacturingPOS Operion
Frappe Certified Partner
Since 2023Certified ERPNext partner
10 expertsCertified by Frappe
2018Founded
125+Projects delivered
10Certified experts
7Countries we serve
37Documented case studies
Our story

From a simple conviction to a Frappe Certified Partner

Operion did not start with a marketing plan or a big team. It started with one belief: ERPNext can change how Arab companies are run, if it is implemented the right way.

Some big beginnings don’t start with huge plans. They start with a sincere conviction, and someone who believes in what they do so much that they talk about it naturally.

From the Operion founding story · Read the full story
  1. It started inside a factory

    The story began with an ERPNext rollout led from the finance leadership of a large industrial group in Saudi Arabia, where the gap between legacy systems and connected ones became obvious.

  2. 2018: founded in Cairo

    Back in Egypt the belief became a company: simple conversations turned into opportunities, then clients and projects, under the name Smart Solutions.

  3. Official Frappe partner

    We became a certified Frappe and ERPNext partner in Egypt and Saudi Arabia, implementing to Frappe standards and following every release.

  4. A Frappe School certified team

    Since 2024 our team members have earned official Frappe School certificates in ERPNext and the Frappe Framework, reaching 10 certified experts.

  5. Operion and our own products

    Smart Solutions grew into Operion, and we started building products on ERPNext: Operion Theme, Smart Go, Smart Gate, Smart Rack, Smart Buildex and the Egyptian e-invoice integration.

  6. Sharing knowledge

    We give the experience back to the community through Smart Academy, free books, the Arabic ERPNext guide and Frappe News.

What we believe

Our vision, mission and goals

Our vision

To be the leading partner in Egypt and the Gulf for the digital transformation of small and medium businesses, through smart, flexible ERP solutions that support efficiency and confident growth.

Our mission

To help companies run their business efficiently and flexibly with complete ERPNext solutions that combine technology, expertise and fast support for every industry.

Our goals

To raise efficiency through smart digital transformation, deliver scalable and customizable solutions that support sustainable growth, and build long-term partnerships based on trust and innovation.

How we work

Values you can see in every project

Knowledge first

We explain before we sell, and document every step so your team understands and owns its system.

Full data ownership

ERPNext is open source with no license or per-user fees, and your data is always yours.

Certified expertise

A team holding official Frappe School certificates, working to best practice.

Local compliance

Ready integration with Egypt’s e-invoicing system (ETA) and Saudi Arabia’s ZATCA.

A clear method

Analysis, setup and customization, training and data migration, then go-live and support, with a published plan and timeline.

Support after go-live

Ongoing follow-up, updates and technical support under a clear service level agreement.

Why Operion

Choose the partner that understands your needs and turns your vision into success

We don’t just hand you ERPNext. We build a complete digital experience that grows with your business, with flexible solutions and continuous improvement that give your company the efficiency and stability it deserves.

2018Where it started
10Frappe-certified experts
37Documented case studies
01

Technical support

Our team is always beside you with technical help and system stability, under a clear service level agreement.

02

Complete training

We help your team master the whole system for a successful rollout, with hands-on sessions on your real data.

03

Flexible customization

Solutions shaped around how you work and what you aim for, from reports and forms to custom apps.

04

Secure hosting

Reliable cloud hosting on Frappe Cloud that keeps your business running, with backups and constant monitoring.

05

Regular updates

Continuous updates that improve performance and experience, with safe upgrades to the latest ERPNext.

06

Systems integration

We connect ERPNext with your other systems, payment and e-commerce platforms so every tool works smoothly.

10certified expertsFrappe certified partnerOfficial Frappe School certifications
ERPNextFrappe Framework
Our expertise

Certified experts who understand your business

10 Frappe School certified experts in ERPNext and the Frappe Framework, working as one team from analysis to go-live and support.

  • Business analysis

    We map how you work and turn it into the right ERPNext setup from day one.

  • Project management

    A clear implementation plan with phases, owners and follow-up to launch.

  • Frappe development

    Custom apps, reports and integrations built to Frappe standards and upgrade-safe.

  • Training

    Hands-on training for your team on real cases through Smart Academy.

  • Technical support

    Post-launch follow-up under a clear service level agreement.

  • Business growth

    We grow with you: new branches, more modules and new countries.

Where we work

From Cairo to seven countries

Our head office is in Cairo, and we serve clients in Egypt, Saudi Arabia, the Gulf and North and West Africa, remotely and on site.

Head office8 El-Lasilki St, New Maadi, Cairoinfo@operionss.com

Some of Our Successful Partners

We are proud of the trust of the partners who chose us to be part of their journey. Every logo here tells a success story that began with a real partnership and ended in tangible results.

About Operion

Frequently asked questions about Operion

Who is Operion?

Operion (Operion for Smart Solutions) is a company specialized in implementing and developing ERPNext, founded in Cairo in 2018 and an official Frappe Certified Partner in Egypt and Saudi Arabia.

Is Operion a certified Frappe partner?

Yes. Operion is an official Frappe and ERPNext partner, and its team includes 10 experts with official Frappe School certificates. You can visit our page on the Frappe website.

Which countries does Operion serve?

We serve clients in Egypt, Saudi Arabia, Kuwait, Qatar, Jordan, Libya and Côte d’Ivoire, with remote implementation and on-site support when needed.

Is Smart Solutions the same as Operion?

Yes. Smart Solutions is Operion’s former name, so you may see it in some client reviews and case studies.

What products has Operion built?

On top of ERPNext we built the Operion Theme, the Smart Go mobile app, Smart Gate, Smart Rack and Smart Buildex, plus the integration with Egypt’s e-invoice and e-receipt system.

Ready to switch to ERPNext?

See how ERPNext can make your business more efficient and cut costs, with Operion beside you from analysis to go-live and support.